Terms of Service

Welcome to Snehsutra. By using our website and placing an order, you agree to these terms. Please read them carefully.

Orders & pricing

• All prices are listed in Indian Rupees (₹) and include applicable taxes.
• Placing an order is an offer to purchase; we confirm the order once payment is successfully received.
• We reserve the right to cancel an order in case of pricing errors, stock unavailability, or suspected fraud, and to refund any amount paid.

Handcrafted products

Our items are handmade by artisans. Slight variations in colour, size and finish are natural and are a mark of authenticity, not a defect.

Payments

Payments are processed securely through Razorpay. By paying, you agree to their terms in addition to ours.

Shipping & returns

Delivery timelines and our replacement policy are described on our Shipping and Returns pages, which form part of these terms.

Intellectual property

All content on this site — including designs, images, and text — is owned by Snehsutra and may not be reproduced without permission.

Contact

Questions? Email care@snehsutra.in.